
TRAVEL GO ON
CANCELLATION & REFUND POLICY
Supplier-Driven Policies
All cancellations, changes, and refunds are governed strictly by the respective supplier’s fare rules and policies (airlines, hotels, railways, bus operators, insurers, etc.).
Partial Refunds & No-Shows
In case of partial utilization or no-shows, refunds (if any) shall be processed strictly as per supplier rules.
Service Fees
Travel Go On service fees, convenience fees, or management fees are non-refundable unless expressly agreed otherwise in writing.
Force Majeure
No refunds shall be guaranteed in cases of force majeure events, including but not limited to natural disasters, strikes, pandemics, government restrictions, or airline shutdowns.
Refund Timelines
Approved refunds shall be processed only after receipt from the supplier. Travel Go On shall not be liable for delays caused by suppliers, banks, or payment gateways.
No Agency or Legal Relationship
Nothing in these Terms shall be construed as creating. An agency relationship (except facilitation). A partnership or joint venture. Fiduciary responsibility. Travel Go On shall not be deemed a service provider of airlines, hotels, insurers, or government authorities.